Refunds are available for tours purchased from us up to 24 hours before the tour is due to start, except in the circumstances detailed below.
No refunds will be given after this time, however where possible an alternate date or time may be offered. Cancelation policy for private tours is 14 days before the tour is due to start.
No refunds will be given in the event you do not attend your tour. The tour departs promptly from the ticket centre and it is your responsibility to arrive on time.
If you arrive late, however, you may be offered an alternative time or date for your tour if one is available.
McGee’s Entertainment s.r.o. reserves the right to cancel any tour at any time, in which case, if circumstances permit, an alternative time or date will be offered. If an alternative time or date cannot be provided, a full refund will be given.