FAQ

Do your tours operate all year round?

The most of our tours run all year. Check the Our Tours section for details. Please note though that we do not run tours on December 24^th, 25^th or 31^st.

Do your tours run even if it rains?

Yes, our tours run in all weathers, including rain and snow, if people are willing to brave the weather!

Where can I book tickets?

All tickets must be purchased online. See the section Tickets & Starting Point for details.

Are all your tours in English?

Generally yes. Our ‘default’ language for our tours is English, however we also run tours in German on a regular basis.

Are your guides English speakers?

If you book an English language tour, your guide will either be a native speaker or will speak English to a very high standard.

Are your tours suitable for children?

Most of our tours are suitable for all ages, but some of the ghost tours may be frightening for very young children, and other tours involve a lot of walking and historical information which younger children might not enjoy. If in doubt, please contact us before booking your tour.

Are your tours suitable for people with disabilities or mobility issues?

Some of our tours involve visits to historic sites which do not have elevator facilities. Some of the longer tours may involve long periods of walking. Contact us before booking your tour if you have any specific needs and our staff will be happy to advise you.

Which is the best tour you have?

We have several options available, depending on your tastes and interests. If you have a limited time in Prague and want to be sure to see the best of the city, you might try our Prague All Inclusive Tour, which includes the Old Town, Jewish Quarter, Lesser Town and Castle areas, as well as a river cruise and lunch. If you are looking for something different, you might be interested in our ghost tours. Our staff at Tynska 7 will be glad to help you and offer advice as to which tour would suit you best.

If I book a tour and then cannot go, what should I do?

Please see our section General Terms and Conditions for details.

What do I need to bring with me on the tour?

In general, please bring your purchased ticket for the respective tour. Besides that, it might be advisable to pack an umbrella if you are coming in spring, autumn or winter, and good walking shoes. In winter, be advised that it can be very cold in Prague, so dress accordingly, especially if you are going on one of our night-time tours.

Where do the tours start?

All our tours start in front of the building Tynska 7, Prague 1 (behind the Church of Our Lady Before Tyn). See our section Tickets & Starting Point for maps and transport details.

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Our Apartments — Private Tours